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Warranty Info


Fast response
Response in 24 hours, our service team will try our best to make you answer in 24hours;


30-Days Money Back
You could return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn't quality-related, the customer need pay the return shipping costs.


12-Month Warranty
Each Orfeld product purchased from an authorized reseller has 12 month warranty from date of purchase, and our warranty covers all quality or manufacture related issuse. It may be necessary for product to be send for testing to uncover any problem.


Lifetime Technical Support
Reliable, helpful and flexible, Orfeld offers basic technical support over the lifetime of your piece of gear, Buy with confidence and enjoy the support within 24 hours you deserve.
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